Key Points
- The Luohu District government has established a Special Work Task Force to manage the JWR Jewelry operational crisis, with repayment efforts already underway.
- JWR Company has begun liquidating assets and raising funds under direct government supervision to repay affected parties, offering both online and offline redemption channels.
- A third-party audit reveals that financial figures circulating online are significantly exaggerated, suggesting the actual financial situation may be more manageable than publicly perceived.
- Dedicated public hotlines (0755-25690100, 0755-25690162) are available daily from 9:00 AM to 6:00 PM for direct access to official information.
- An ongoing investigation is verifying leads and gathering evidence to ensure accountability in accordance with national laws and regulations.

On January 31, 2026, Shenzhen’s Luohu District (Luohu Qu 罗湖区) made headlines with an official situation report addressing the operational crisis surrounding Shenzhen JWR Jewelry Co., Ltd. (Shenzhen Jie Wo Rui Zhubao Youxian Gongsi 深圳市杰我睿珠宝有限公司 injections).
For investors and stakeholders affected by this situation, here’s what you need to know about the latest government intervention and recovery efforts.
Breaking Down the JWR Jewelry Operational Crisis
JWR Jewelry operated through the Shuibei Gold Platform, a digital marketplace that connects buyers and sellers in Shenzhen’s precious metals sector.
When operational abnormalities surfaced, the Luohu District government established a Special Work Task Force to investigate and manage the situation.
The task force’s primary goal?
Protect affected parties and restore confidence in the platform through structured asset recovery and transparent communication.
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The Government’s Action Plan: Five Key Updates
1. Asset Liquidation Is Underway
Here’s the most important update for stakeholders:
JWR Company has officially begun liquidating assets and raising funds under direct government supervision.
This means the company is converting its holdings into cash to repay affected parties.
The repayment process has already commenced, signaling that recovery efforts are moving from investigation phase into action phase.
2. New Redemption Channels Give Affected Parties Options
Access to repayment agreements is now easier than ever through dual-channel redemption:
- Online Channels: Affected parties can sign repayment agreements remotely
- Offline Service Center: In-person consultations and processing available at a dedicated physical location
Physical Service Center Details:
Location: Luohu Gymnasium, No. 48 Jing’er Road, Luosha Highway, Luohu District
This hybrid approach removes barriers for different groups of stakeholders—whether they prefer digital-first solutions or face-to-face interactions.
3. Third-Party Audit Reveals Significant Discrepancies
Here’s where things get interesting:
Under task force oversight, JWR Company commissioned a professional third-party audit agency to investigate the company’s financial operations.
The preliminary audit results show that financial figures circulating online are significantly exaggerated.
This finding is critical for several reasons:
- It suggests that internet rumors and unverified claims may have inflated the perceived scale of losses
- The actual financial situation may be more manageable than public discourse indicates
- Third-party verification adds credibility to recovery efforts (as opposed to company-only statements)
For affected investors, this means the repayment picture might be less dire than feared.
4. Public Hotlines Provide Direct Access to Information
The task force established dedicated communication channels to handle public inquiries:
- Primary Phone: 0755-25690100
- Secondary Phone: 0755-25690162
- Hours: Daily from 9:00 AM to 6:00 PM (including weekends)
Having dedicated hotlines means affected parties have a direct line to official information—cutting through misinformation and reducing anxiety from secondhand sources.
5. Investigation Continues in Parallel
While recovery efforts move forward, relevant departments are still verifying leads and gathering evidence.
The government has committed to handling the matter in accordance with national laws and regulations, which suggests potential accountability measures for anyone responsible for the operational abnormalities.
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What This Means for Investors and Stakeholders
Government intervention is legitimately happening.
The Luohu District’s direct supervision of asset liquidation and repayment processes provides a level of institutional backing that unofficial recovery efforts lack.
Misinformation is a real problem.
The audit’s finding that “financial figures currently circulating on the internet are significantly exaggerated” is a crucial reminder to verify information before panicking or spreading claims further.
Communication channels are open.
With online and offline redemption options, plus dedicated hotlines, stakeholders have multiple ways to engage with recovery efforts and get accurate information.
Accountability is still being investigated.
The ongoing investigation suggests the government is taking this seriously from both a recovery and enforcement perspective.
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The Bottom Line on Shenzhen’s JWR Jewelry Repayment Progress
The Luohu District government’s transparent approach to the JWR Jewelry crisis demonstrates a structured path forward for affected stakeholders.
Between asset liquidation efforts, multiple redemption channels, third-party verification, and ongoing investigation, the authorities are attempting to balance immediate recovery with long-term accountability.
For investors monitoring this situation, the key takeaway is straightforward:
Verify information through official channels, utilize the redemption services available, and stay informed through the dedicated hotlines.
The repayment progress update on the Shuibei Gold Platform’s JWR Jewelry crisis shows that while challenges remain, structured intervention is underway.



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